Customer Service Representative

Customer Service Representative Champion Motorsports Group Mesquite, TX Job Details Full-time $16 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off On-the-job training Vision insurance Opportunities for advancement Qualifications Active listening Stress management Attention to detail Data entry Patience Full Job Description ```Duties```

• In Office
• Monday
• Friday
• 8:00 AM
• 4:30 PM
• Candidates will take inbound calls and emails regarding our products (Mini Bikes, Go Karts, ATV's, etc.) and resolve issues in a timely and effective manner.
• Serve as a primary contact for customer communication and issues, while ensuring the customers' needs are met.
• Process orders, returns, and exchanges accurately and efficiently-Manage the workflow in detail, according to established protocol.
• Conduct outbound calls to follow up on customer inquiries or to provide additional information
• Ensure all customer data is entered and updated in our system
• Collaborate with other team members to ensure customer satisfaction. ```Qualifications```
• Excellent communication skills, both verbal and written
• Strong phone etiquette and active listening skills
• Proficient in data entry and navigating computer systems
• Ability to analyze customer needs and provide appropriate solutions
• Ability to remain calm under pressure and handle difficult situations with professionalism
• Strong problem-solving skills and attention to detail We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career advancement.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please apply with your resume and a cover letter detailing your relevant experience.

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person