Customer Service Representative

Description We are looking for a Customer Service Representative to join our team in Midland, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing daily administrative tasks, and keeping information organized in a fast-paced environment. The position supports core customer service operations through communication, scheduling coordination, document handling, and accurate record updates.

Responsibilities:

• Respond to incoming customer calls professionally and provide timely assistance with questions or service needs.
• Place outbound calls as needed to follow up with customers, confirm details, and support ongoing service activities.
• Coordinate and maintain scheduling activities to help ensure appointments and daily operations run smoothly.
• Digitize and organize paperwork by scanning documents and maintaining accessible electronic records.
• Enter customer and service-related information into internal systems with a strong focus on accuracy and completeness.
• Support the customer service department with routine administrative tasks that contribute to efficient daily workflow. Requirements
• Previous experience in customer service or call center support is preferred.
• Ability to handle inbound and outbound calls with professionalism and clear communication.
• Experience with data entry and order-related information processing is beneficial.
• Comfortable scanning, filing, and managing documents with attention to detail.
• Strong organizational skills with the ability to manage scheduling and multiple tasks effectively.
• Basic computer proficiency and the ability to learn internal systems quickly.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .