Customer Service/Lab Assistant

Customer Service/Lab Assistant Texas Health Care

PLLC - 3.3

North Richland Hills, TX Job Details Full-time $17 - $19 an hour 1 day ago Qualifications 1 year Communication skills Entry level

Full Job Description Job Duties/Responsibilities:

Function as liaison between clinics and laboratory, providing excellent service to provider's office, patients, and staff Perform in-service with offices and clinics to demonstrate the use of Laboratory Information Systems, test orders, requisitions, and specimen labels, Maintain patient confidentiality Assist Client Service Manager, Lab Director and/or billing staff with billing and collection issues Attend clinic(s) staff meetings to address laboratory issues Answer phones at the main lab to troubleshoot problems with specimens, orders, and general complaints from offices and/or clinics Checking pending and problems logs daily to fix issues related to processing, phlebotomy, or reference lab work Deliver supplies when needed at offices and clinics Other duties as assigned by the Client Service Manager and Laboratory Director.

Performance Requirements and Experience:

High School Diploma Experience in the Healthcare field (preferred) Customer Service experience preferred 1-2 years experience in a laboratory environment Basic computer and data entry skills Strong communication skills; written and verbal Ability to work independently or within a team environment Well-organized and high-level attention to detail Ability to sit and/or stand for extended periods of time