Customer Service Representative

Customer Service Representative Paramount Wastewater Solutions, LLC - 3.8 Temple, TX Job Details Full-time $19 - $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) 4% Match Vision insurance 401(k) matching Professional development assistance Qualifications Microsoft Word Computer operation Microsoft Excel Financial data reconciliation Microsoft Outlook Microsoft Office High school diploma or

GED Driver's License Full Job Description Job Title:

Customer Service Representative Company Name:

Paramount Wastewater Solutions, LLC About the

Company:

Paramount Wastewater Solutions is a trusted provider in the wastewater and septic service industry, delivering reliable, high-quality support for residential, industrial, and municipal customers. We pride ourselves on professionalism, safety, and customer satisfaction.

Location and Schedule:

Location:

Temple, Texas Schedule:

Full-Time | In-Person Monday-Friday | 8:00 AM - 5:00 PM (1-hour lunch) Evenings and weekends as needed

Responsibilities/Duties:

Answer customer inquiries via phone, email, and messaging platforms Schedule and dispatch jobs Coordinate with drivers, operations, and customer service teams Invoice customers and process payments (including credit cards) Track service records and customer data in Service Fusion Address and escalate customer complaints as needed Support other departments and business lines as needed Scan and file disposal manifests per company procedure

Qualifications:

High school diploma or equivalent 2+ years of customer service experience Strong communication and multitasking skills Detail-oriented and calm under pressure Proficient in Microsoft Office (Word, Excel, Outlook) Experience handling payments and account reconciliation Bilingual in English and Spanish preferred Knowledge of roll offs a plus Must pass background check Valid Texas driver's license Physical requirement: prolonged periods sitting and working at a computer

Compensation and Benefits:

Competitive pay based on experience Paid Time Off (PTO) Medical, Dental, and Vision Insurance 401(k) with 4% company match How to

Apply:

Apply directly through Indeed.

Job Type:

Full-time Pay:

$19.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Shift:

Day shift Ability to

Commute:

Temple, TX 76502 (Required) Ability to

Relocate:

Temple, TX 76502: Relocate before starting work (Required)

Work Location:

In person