Customer Service Representative

Customer Service Representative Mink Plumbing Co Tyler, TX Job Details Full-time $16 - $20 an hour 5 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance Paid time off Career development plan Vision insurance Professional development assistance Opportunities for advancement Qualifications Computer operation Teamwork Driver's License Attention to detail Performing background checks Computer skills Full Job Description If you enjoy helping people, solving problems, and being part of a team that values great service, this could be the opportunity you've been looking for. What's In It for You?

Pay:

$16.00 - $20.00 per hour Performance-based on-call incentives Medical, dental, and vision insurance Paid time off and paid holidays Ongoing training and support Opportunities for career growth and internal advancement Consistent full-time schedule: Monday through Friday, 8:00 AM to 4:30 PM Supportive leadership team with an open-door approach Why You'll Love It Here Join a company that values teamwork, accountability, and customer care Work in a professional environment where your contributions are recognized Receive the training and resources needed to succeed in your role Build valuable customer service and administrative skills Be part of a growing company with opportunities to develop your career Your New Role Serve as the primary point of contact for customers by phone, email, chat, and other communication channels Schedule appointments and assist customers with service-related questions Resolve customer concerns professionally and efficiently Process payments and assist with account-related inquiries Maintain accurate customer records and update information as needed Communicate service updates, invoices, and other important information Escalate complex issues to the appropriate team members for resolution Help create a positive customer experience from the first interaction through service completion Work from the company's location in Tyler, TX 75703

Hiring Expectations:

Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Job requirements Strong communication and customer service skills Ability to remain professional and organized in a fast-paced environment Basic computer skills and comfort learning new software systems Strong attention to detail and problem-solving abilities Valid driver's license and acceptable driving record Ability to pass a background check and drug screening, where permitted by applicable law Authorization to work in the United States Previous customer service experience is helpful but not required Willingness to learn and participate in company-provided training The Mink Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

Pay:

$16.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person