Office Support / Customer Service Associate

About Us Mike's Wholesale is a wholesale distribution company based in Whitehouse serving convenience stores, donut shops, liquor stores, and concession stands throughout the surrounding area. We provide a wide range of products including beverages, tobacco products, snacks, candy, and other convenience store essentials. Our business operates Monday through Friday from 8:30 AM to 4:30 PM, and we proudly deliver to customers within approximately a 65-mile radius. We are committed to dependable service, strong customer relationships, and maintaining a hardworking team environment. Position Overview We are seeking a dependable, motivated, and customer-focused individual to join our team. This position plays an important role in daily office operations and customer service. The ideal candidate is organized, professional, detail-oriented, and able to work independently in a fast-paced environment. Schedule Monday -

Thursday:

8:00 AM - 7:00 PM availability required (Most days will end earlier, but flexibility to stay until 7:00 PM is necessary when needed.)

Friday:

9am-1pm ( Some full Fridays required based on Holidays and fill-ins for other office personal.) Lunch options: One 1-hour lunch break (12:00 PM - 1:00 PM) , or One 30-minute lunch (12:00PM-12:30PM) plus two 15-minute breaks (10AM & 3PM) Some Holidays required (We are off Thanksgiving Day, Christmas Day & New Years Day, however other holidays we will be required to work if it falls within Monday - Friday.) Requirements Must be at least 21 years of age due to tobacco sales Must be able to lift up to 50 lbs Strong customer service skills Professional phone etiquette required Computer proficiency required Strong attention to detail and note-taking skills Positive attitude and strong initiative Reliable and self-motivated Cash and check handling experience preferred Ability to stay focused and professional during work hours Bilingual is a plus, but not required Experience with a pallet jack and/or forklift is a plus, but not required Responsibilities Responsibilities include, but are not limited to: Answering incoming phone calls Responding to emails and business text messages Filing paperwork and maintaining organization Light office cleaning Assisting customers with purchases and checkout Carrying out customer orders Occasionally stocking product Pulling and preparing orders Entering and invoicing orders Processing customer credits What We're Looking For We are looking for someone with a strong work ethic, excellent communication skills, and a team-oriented mindset. The ideal candidate is dependable, professional, and willing to help wherever needed. You will be required to submit a resume with your application. Applicants who do not supply a resume will not be reviewed for interviewing.

Pay:

$16.00 - $18.00 per hour

Benefits:

Paid time off

Work Location:

In person