Service Advisor

Job Description Are you a motivated, customer-focused individual with a passion for the automotive industry? Young Frod of Brigham City, UT is looking for a Service Advisor to join our dynamic team! If you're ready to deliver exceptional service and be part of a fast-paced, supportive environment, we want to hear from you. This is not a job, it's a chance to work hard, have fun, and choose the career you've always dreamed about! If you have experience in an Automotive setting, customer service, or are passionate about communication, APPLY TODAY! For more info on why we are a great place to work, check out our video: https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be

Benefits Retirement Benefits:

1

Health Benefits:

1

Life Benefits:

1

Disability Benefits:

1

PTO Benefits:

1 Responsibilities Schedules service appointments and obtains customer and vehicle data prior to arrival Writes up customer's vehicle problems accurately and clearly on repair orders Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Refers to service history inspects vehicle and recommends additional needed service Provides a complete and accurate written cost estimate for labor and parts Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time Explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed Keeps service department forms - menus and pricing guides up-to-date Explains completed work and all charges to customers Implements a quality control process to eliminate comebacks Handles telephone inquiries regarding appointments and work in process Qualifications Two years related experience and/or training required History of solid and successful employment with good references Proven track record of providing exceptional customer service Prior sales experience helpful Clean driving record Able to pass background check and drug screen