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Customer Service Representative
Job
Thurgood Plumbing & HVAC
Clearfield, UT (In Person)
$47,361 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our vibrant team! In this role, you will be the frontline ambassador for our company, providing exceptional support to our valued customers and ensuring their needs are met with enthusiasm and professionalism. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming office environment. This paid position offers an exciting opportunity to develop your skills in customer support, office management, and administrative functions while making a meaningful impact every day. Responsibilities answer multi-line phone systems with friendly, professional phone etiquette Manage front desk operations, including scheduling appointments and handling incoming inquiries Provide outstanding customer service by addressing questions, resolving issues, and offering product or service information Perform data entry tasks using Microsoft Office, Google Workspace, and QuickBooks to maintain accurate records Assist with office management duties such as filing, proofreading documents, and organizing files for easy access Support administrative tasks including calendar management, appointment scheduling, and basic bookkeeping Maintain a clean and organized reception area while supporting other clerical responsibilities like faxing, photocopying, and filing Experience Prior office experience or administrative support roles preferred, especially in customer service environments Familiarity with multi-line phone systems and front desk operations essential for success in this role Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills Experience with QuickBooks or bookkeeping is a plus but not required Bilingual abilities are highly valued to assist a diverse customer base effectively Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting i Join us to be part of a lively team that values proactive communication, organization, and exceptional customer care! This position is paid and offers a rewarding environment where your skills will grow while you help create positive experiences for every visitor and customer.