Job Description
CUSTOMER QUALITY SPECIALIST
Ogden, UTAH
JOB REFERENCE ID
26-00965
JOB TYPE:
Direct Placement
LOCATION
Ogden, UTAH
PAY RATE:
$65000 - $88000
POST DATE:
May 13, 2026
: #Eng-IT-01
Customer Quality Specialist
Location:
Ogden, UT
Status:
Direct hire
Compensation:
$65,000 to $88,000
Experience level: 3+ years of experience in a Quality role
SUMMARY:
In this role you will be responsible for customer scorecards owned, analyzed, and improved through defined action plans.
Responsibilities
Successful completion of external audits (IATF, customer, TISAX, ISO-related)
Internal quality system compliance maintained and continuously improved
Audit findings addressed with effective corrective actions and verified closure
Take ownership of assigned OEM customer scorecards and serve as primary quality contact
Provide oversight into the development and maintenance of the Quality Management System
Ensure plant compliance with IATF16949
/ ISO9001, Client policies, and Customer Specific Requirements
Plan, execute, and report internal and external audits
Review activities and action plans with plant leadership
Analyze audit results and define audit and improvement priorities
Lead and participate in problem-solving teams related to audit and customer findings
Ensure correct distribution, understanding, and use of current standards and procedures
Maintain and improve common quality systems and databases (CAPA, audits, documents, GoSeeFix, etc.)
Develop and maintain Management Manual and audit checklists
Provide training and support on Quality Systems and standards
Coordinate and administer third-party and customer audits
Education:
Bachelor's degree in Engineering, Quality, Manufacturing, or related field preferred (or equivalent experience)
Qualifications
Quality system auditing (internal and external)
Working effectively with cross-functional teams
Manufacturing environment knowledge; Problem solving and corrective action methodologies (8D, PFMEA)
Customer-facing communication
Auditing experience, working with a cross functional team, Manufacturing
Internal or Lead Auditor certification (IATF16949, ISO9001) preferred
Other auditing certifications considered a plus
Willingness to travel for customer or audit support as needed
Flexibility to support off-shift or off-hours customer demands when required
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws. Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.