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Customer Service Representative

Job

Sandstone Aviation

Saint George, UT (In Person)

$37,440 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/19/2026

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Job Description

Job Overview We are seeking an energetic and dedicated Customer Service Representative to be the welcoming face of our hospitality team. In this vital role, you will create memorable experiences for our guests by providing exceptional customer service, managing front desk operations, and ensuring guest satisfaction from arrival to departure. Your enthusiasm and professionalism will help foster a warm, inviting atmosphere that encourages repeat visits and positive reviews.
Hours:
Our facility is open every day 7:00am - 7:00pm. All our Customer Services Reps are on a rotating schedule to cover these hours including weekends. Responsibilities Greet guests warmly upon arrival, ensuring a positive first impression and smooth check-in process. Handle guest inquiries via phone and in person with professionalism and courtesy, demonstrating excellent phone etiquette and multi-line phone system skills. Conduct audits, reconcile accounts, and prepare daily reports to ensure accurate financial records. Maintain guest relations by addressing concerns promptly and professionally, turning challenges into opportunities for service excellence. Collaborate with other departments to ensure seamless guest experiences in a fast-paced environment. Skills Knowledge of hotel management systems and night audit procedures for efficient operations. Exceptional guest relations skills with a friendly, approachable demeanor. Strong organizational skills to manage multiple tasks simultaneously in a busy resort or hotel setting. Excellent phone etiquette and experience handling multi-line phone systems confidently. Familiarity with resort environments, guest services standards, and hospitality best practices. Join us as a Customer Service Representative and become an integral part of creating unforgettable experiences for our guests! Your enthusiasm for hospitality combined with your dedication to exceptional service will make a lasting impact. We value energetic professionals committed to elevating guest satisfaction through genuine care and attention to detail.
Job Types:
Full-time, Part-time Pay:
$17.50 - $18.50 per hour
Work Location:
In person