Service Advisor

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Benefits:

Great working environment Paid Training Medical Dental and Vision insurance 401K

RESPONSIBILITIES

Greet customers promptly in a friendly manner Obtain customer and vehicle information Use Dealerlogix system to send estimates to customers and provide reports Provide excellent customer service to all customers Clearly report all vehicle symptoms as described by the customer clearly communicate with customers Monitor the progress of each vehicle throughout the day, and updating customers frequently Explain all completed work and charges to customers Advise customers of recommended repairs and maintenance, be able to explain why each are a benefit.

REQUIREMENTS

Proven record of achieving exceptional Customer Satisfaction Previous customer service experience Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Demonstrate a willingness and ability to work in a team environment Ability to type, Ability to learn how to operate the Dealership computer system Demonstrate the ability to handle responsibility and take ownership of your role.