Experienced Service Advisor

Service Advisor - Heritage Ford of Vernal Full-Time | Competitive Pay + Performance Incentives Heritage Ford of Vernal is seeking an experienced, professional Service Advisor to join our team. This is an opportunity to work in a state-of-the-art facility with significant growth plans underway , all while being part of a strong and stable automotive group. Located in a family-centered community , Vernal offers an outstanding lifestyle with access to year-round outdoor recreation—making this an ideal opportunity for someone looking to grow their career while enjoying where they live. What You'll Do Greet guests promptly and professionally in the service drive Listen carefully to customer concerns and accurately document service needs Write repair orders and communicate effectively with technicians Provide clear estimates, timelines, and updates throughout the service process Recommend maintenance based on manufacturer guidelines Deliver a high-quality, efficient, and transparent service experience What We're Looking For Previous Service Advisor or service writing experience preferred Strong communication and customer service skills Ability to stay organized and perform in a fast-paced environment Professional presence and attention to detail Working knowledge of automotive service and maintenance Reynolds & Reynolds or similar DMS experience is a plus Why Join Heritage Ford of Vernal? State-of-the-art facility built for efficiency and future growth Massive growth opportunities within the dealership and organization Part of a strong, established automotive group Strong employee benefits package Team-based vision focused on accountability, development, and shared success Competitive compensation with performance-based incentives Family-oriented community with excellent quality of life Access to incredible outdoor activities in the surrounding area If you're ready to grow your career in a forward-moving dealership with a strong team culture and deliver an exceptional guest experience, apply today and become part of the Heritage team.