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Guest Service Representative - Fairfield Inn & Suites (Ashland, VA)

Job

Holladay Hospitality Group

Ashland, VA (In Person)

$31,720 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/12/2026

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Job Description

We are looking for a passionate
PART-TIME
Guest Services Representative who thrives on providing exceptional customer service, delights in putting smiles on people's faces, and has a strong desire to learn and grow. Morning and evening availability is a plus!
WHY CHOOSE US?
401(k) plan with a matching contribution FREE Life Insurance Enjoy a healthy work-life balance Outstanding health benefits Opportunities for growth within the company
WHAT WILL YOUR ROLE ENTAIL?
Consistently exceed guest expectations by delivering outstanding hospitality Warmly greet guests upon arrival, ensuring a welcoming atmosphere Handle guest check-ins and check-outs efficiently Provide excellent front desk services to enhance guest experiences Assign rooms and manage administrative tasks Handle mail and messages, process guest payments Serve as a knowledgeable resource for guests, offering information on transportation and dining options Take and process meal and beverage orders Accommodate general and unique guest requests Skillfully diffuse conflicts or tense situations with guests Holladay Hospitality is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone has an opportunity to thrive. Visit our website to learn more about us! www.holladayhospitality.com
Job Type:
Full-time Pay:
$15.00 - $15.50 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Ashland, VA 23005 (Required)
Work Location:
In person