Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Internet Customer Service Representative
Job
Greentop Sporting Goods, Inc
Ashland, VA (In Person)
$33,280 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
39
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Internet Customer Service Representative Greentop Sporting Goods, Inc Ashland, VA Job Details Part-time $15 - $17 an hour 1 day ago Benefits 401(k) Employee discount Qualifications Interpersonal skills Account development Organizational skills Time management Full Job Description Job Summary We are seeking a dynamic and enthusiastic Internet Customer Service Representative to join our growing team! In this role, you will be the frontline ambassador for our online customers, providing exceptional support and building lasting relationships. Your energetic approach and excellent communication skills will ensure each customer feels valued and understood. This paid position offers an exciting opportunity to develop your sales expertise while delivering top-tier service in a fast-paced digital environment. If you thrive on helping others, excel in multitasking, and are passionate about sales and customer satisfaction, this is the perfect role for you! Duties Respond promptly to customer inquiries via live chat, email, and phone, ensuring clear and professional communication at all times Assist customers with product information, order processing, troubleshooting, and resolving issues efficiently Identify opportunities for upselling and cross-selling additional products or services to enhance customer experience and increase sales Manage and update customer information within CRM (Customer Relationship Management) software to ensure accurate records Collaborate with sales teams to support outbound sales efforts, including cold calling potential clients and nurturing existing accounts Maintain organized records of customer interactions, sales pipeline status, and follow-up actions Support inventory management by providing feedback on popular products and customer preferences Skills Excellent verbal and written communication skills with strong phone etiquette Proven experience in customer service, retail sales, or B2B (business-to-business) sales environments Knowledge of CRM software and familiarity with sales pipeline management tools Ability to negotiate effectively while maintaining positive relationships with customers Multilingual abilities are a plus to serve diverse client bases better Strong organizational skills to handle multiple inquiries simultaneously and prioritize tasks efficiently Experience with upselling techniques, outbound sales strategies, and deal closing processes Familiarity with automotive or dealership sales is advantageous but not required Proficiency in retail math, inventory control, and basic accounting principles such as retail math is beneficial Excellent organizational skills combined with a proactive attitude towards sales support and marketing efforts Join us as an Internet Customer Service Representative where your energy fuels success! Bring your passion for sales, exceptional communication skills, and dedication to delivering outstanding service — together we'll create memorable experiences for every customer.