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Customer Service Representative / Project Estimator
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Sir Speedy, Charlottesville, VA
Charlottesville, VA (In Person)
$48,880 Salary, Full-Time
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Job Description
Customer Service Representative / Project Estimator Sir Speedy, Charlottesville, VA 750 Harris Street, Charlottesville, VA 22903 $22
- $25 an hour
- Full-time $22
- $25 an hour
Full-time Benefits:
401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time offBenefits/Perks:
Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environmentCompany Overview:
A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Charlottesville, Va market is looking for an experienced Customer Service Representative and Project Estimator . We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Entrepreneurs Manufacturing, Real Estate, Contractors, and UVA. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer. This is where our Customer Service Team comes in!Job Summary:
Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.Responsibility Overview:
Provide service to customers in our office, over the telephone, and by email. Generate project cost estimates for new inquiries and repeat customers Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects.Skills we are looking for:
A positive, very detailed oriented people pleaser A willingness to be proactive and take action Excellent communication skills (verbal & written) Strong computer skills Ability to multi-task Team player that can work with others to deliver a project on time Cat Lover- we have 5 Feline Supervisors at our shop Skills desired, but not required: Previous experience in project estimating Printing and signage experience Understanding of direct mail and automated marketing Experience with PrintSmith or PrintersPlan or SalesForce software platforms