Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Medical Call Center Representative
Job
Urology Associates of Fredericksburg
Fredericksburg, VA (In Person)
$37,440 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
35
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Medical Call Center Representative 4.8 4.8 out of 5 stars 1051 Care Way, Fredericksburg, VA 22401 From $18 an hour - Full-time Urology Associates of Fredericksburg 4 reviews From $18 an hour - Full-time Job Summary We are seeking a dedicated and professional Call Center Representative to join our team. In this role, you will be responsible for providing exceptional customer service while managing incoming calls and assisting with inquiries related to medical terminology and office procedures. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to analyze information effectively. Responsibilities Handle inbound and outbound calls in a courteous and efficient manner. Provide accurate information regarding medical terminology and office procedures to callers. Utilize computer systems for data entry and record-keeping. Analyze patient needs and provide appropriate solutions or escalate issues as necessary. Maintain a high level of professionalism and phone etiquette during all interactions. Assist in the management of patient records and ensure confidentiality is maintained. Collaborate with team members to improve patient satisfaction. Support multilingual customers by providing assistance in their preferred language when applicable. Qualifications Previous experience as a medical office call center representative is