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Administrative Assistant / Customer Service Representative

Job

PESTOUT

Newport News, VA (In Person)

Full-Time

Posted 3 days ago (Updated 13 hours ago) • Actively hiring

Expires 7/26/2026

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Job Description

PESTOUT Pest Control Newport News, VA PESTOUT is seeking a dependable, detail-oriented Customer Service Representative to join our growing team. We are looking for an individual who thrives in a fast-paced office environment, enjoys helping customers, and possesses strong multitasking and organizational skills.
Position Overview:
The Customer Service Representative/Administrative Assistant serves as a key point of contact for our customers and supports daily office operations. This role requires excellent communication skills, attention to detail, and the ability to efficiently manage multiple responsibilities throughout the day.
Responsibilities:
Answer incoming phone calls and assist customers professionally and courteously Schedule appointments and coordinate service requests Prepare reports and documentation for real estate closings Respond to customer emails and inquiries Process payments and assist with collections of outstanding balances Perform general administrative and clerical duties Maintain accurate customer records and documentation Support office staff with various administrative projects as needed
Qualifications:
Previous experience in an office setting utilizing multi-line phone systems and computer software Strong customer service and communication skills Excellent multitasking and organizational abilities Detail-oriented with strong problem-solving skills Ability to work independently and as part of a team Proficiency with Microsoft Office and general computer systems Professional demeanor and positive attitude
Schedule:
Monday through Friday 8:00 AM - 5:00 PM One-hour lunch break
Benefits:
Health Insurance Dental Insurance Vision Insurance Paid Holidays Paid Vacation Compensation:
Compensation will be discussed during the interview process and will be based on experience and qualifications. How to
Apply:
Interested candidates should submit both a resume and cover letter for consideration. We look forward to hearing from motivated individuals who are ready to become part of the PESTOUT team.
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person