Enforcement & Customer Services Officer

Posting Details Posting Details Working Title Enforcement & Customer Services Officer Position Number HR4191 Department

PARKING FACILITIES

Location Norfolk, VA Type of Position Hourly Type of Job Hourly/Wage EEO Category D Protective Service Workers Job Description

MULTIPLE POSITIONS WILL BE FILLED FROM THIS RECRUITMENT

The individual in this position is expected to perform duties within the Transportation and Parking Services Department with the primary responsibility being to write citations on vehicles found in violation of University Transportation and Parking Services regulations. The individual will disseminate parking and other directory information while in the field and occasionally working special events. Type of Recruitment Knowledge, skills and abilities Working knowledge of mobile devices (e.g. iPads) and associated software. Excellent verbal and written communication skills.

Some experience in a customer relations type position.

Demonstrated ability to interpret parking regulations.

Demonstrated ability to work outside during inclement weather conditions.

Demonstrated ability to lift 20 pounds. Demonstrated ability to read and write the English language. Special licenses, registration or certification Valid driver's license and insurable driving record. Education or training None Level and type of experience Some experience in a customer relations type position. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) High School graduate or equivalent preferred. Conditions of Employment Hourly (wage) employees are restricted to working 29 hours per week on average or 1500 hours in total in the May 1 - April 30 period. This position does not have health insurance, retirement or leave. Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - 14.62 Posting Detail Information Job Requisition Number S03342 Job Open To General Public Open Date 06/24/2026 Close Date 07/24/2026 Open Until Filled No Special Instructions Summary Please fill out application completely and/or include resume Criminal Background Check The final candidate is required to complete a criminal history check.

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//www.odu.edu/life/parking-and-transportation Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141. Alternative Hiring Process In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800-552-5019. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor's legal duty to furnish information. Supplemental Questions Required fields are indicated with an asterisk (•). • Do you have a valid driver's license and an insurable driving record? Yes No Applicant Documents Required Documents Resume Optional Documents Cover Letter/Letter of Application Contact Information for Professional References Yellow Layoff Form Blue Layoff Card AHP Letter Standard Form 50 (SF-50)