Member Care Consultant

The International Mission Board —a nonprofit sending organization of the Southern Baptist Convention headquartered in Richmond, VA—is seeking compassionate, experienced counselors to join our team as a Member Care Consultant. In this meaningful role, you will play a vital part in preparing missionaries for service by supporting their emotional wellness, readiness, and resilience. As a Member Care Consultant, you will walk alongside missionary candidates from application through deployment, ensuring they are spiritually, emotionally, and relationally equipped for the journey ahead.

Responsibilities:

Assess and advocate for candidate wellness by reviewing applications, identifying potential mental health concerns, and utilizing validated screening tools Provide compassionate guidance and counseling support throughout the application and deployment process Partner closely with multidisciplinary teams, including Global Deployment and Global Member Care, to evaluate candidate readiness and address concerns Coordinate follow-up care, including referrals for additional assessments or counseling when needed Ensure continuity of care by maintaining consistent support and communication with candidates Contribute to a culture of care by participating in case consultations, team meetings, and delivering training or seminars as needed Requirements Master's degree in psychology and/or Counseling 3+ years of previous counseling experience with case management and supervision Previous experience with clinical assessment, dealing with a broad range of clients Ability to commute to Rockville, VA on a regular basis (we can provide relocation support if needed) Strong presentation skills for training and public speaking Strong knowledge of HIPPA and experience working with confidential medical and counseling materials

Preferred:

previous IMB field service and Licensed mental health counselor (LPC, MFT) Why work here?

Mission:

Join a team that is passionate about carrying out the Great Commission to make disciples of all nations.

Core Values:

Humility, Integrity, Accountability, Transparency, and Sensitivity Benefits:

Comprehensive Medical Insurance:

Choice of 3 plans, plus dental, vision, HSA and FSA benefits.

Retirement Savings:

Up to 9% employer contributions (5% employer + up to 4% match).

Generous Time Off:

Accrue 21 days of paid time off in the first year, plus 11 paid holidays and an extra week between Christmas and New Year's.

Unique Opportunities:

Volunteer Mission Trip benefits for hands-on mission experience with our overseas teams.

Tuition Discounts:

Available to help further your education.

Reliable Protection:

Short-term and long-term disability insurance, with life insurance provided by the employer. Supplemental coverage also available.

Full Benefits Package:

Click here to explore more advantages of working at our company.

Worker Type:

Employee Regular Time Type:

Full time Thank you for expressing your interest in joining IMB. To keep connected, we invite you to take two simple steps: first, join our Talent Community; and second, create Job Alerts. By uploading your resume and joining our Talent Community, you'll enable our recruiters to identify potential opportunities that align with your skills and interests. Furthermore, by setting up Job Alerts, you'll receive notifications whenever your ideal job becomes available. We appreciate your interest and look forward to a future connection with you! IMB is a non-profit religious organization of the Southern Baptist convention. Our vision is a multitude from every nation, tribe, people, and language knowing and worshipping our Lord Jesus Christ. Our mission is to serve Southern Baptists in carrying out the Great Commission to make disciples of all nations. As we have a primary role in fulfilling the Great Commission globally through the partnership and support of our churches, every employee functions as a minister of the gospel. All employees must commit to living a life of personal holiness in imitation of Jesus Christ and bringing glory to God the Father in carrying out all assigned responsibilities, by the power of the Holy Spirit. IMB participates in the E-Verify program.