Customer Service Clerk

Customer Service Clerk at Stella-Jones Corporation. Customer Service Clerk at Stella-Jones Corporation. in Warsaw, Virginia Posted in 4 days ago.

Type:

Full-Time Job Description:

We are seeking a qualified Customer Service Clerk to join our team in either Warsaw, Virginia or Brierfield, Alabama . This position is a clerical support role which delivers the highest level of service in providing order processing support to the Customer Service team.

Principal Responsibilities:

Accurately enters and reviews sales orders within 24 hours Inputs customer and sales data into processing system according to company procedures Ensures all proper paperwork is filed in customer folders to meet department policy Provides backup coverage for Account Representative/Specialists Assists with special projects/reporting as assigned Supports invoicing customers, invoicing freight, and matching records for payment Develops and maintains detailed written desk instructions covering all major responsibilities May perform additional clerical responsibilities including mail distribution, filing, and general administrative tasks Participates and contributes to company safety program Performs other related duties as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications:

Education:

High School Diploma Experience:

Three to six months related experience and/or training; previous clerical support experience

License/Certification:

N/A Knowledge, Skills and Abilities:

Advance proficiency in Microsoft Suite Strong organizational skills, proactive attitude with exceptional attention to detail Capability to multi-task and work under pressure of deadlines Ability to work in a team environment and interface interdepartmentally