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Call Center Representative
Job
Robert Half
Woodbridge, VA (In Person)
Full-Time
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35
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Job Description
We are looking for a Customer Service Representative to join a growing team in New Jersey. This is a Long-term Contract position that requires working fully onsite in a structured office setting. The person in this role will connect with candidates by phone, evaluate their qualifications and availability, and provide a positive, service-focused experience throughout each interaction.
Responsibilities:
- Reach out to prospective candidates by phone to conduct initial conversations and gather key information
- Assess scheduling flexibility, interest level, and overall fit based on established hiring criteria
- Review candidate backgrounds and verify credentials to support effective qualification decisions
- Handle inbound and outbound calls effectively while maintaining a courteous and helpful approach
- Enter and update candidate details accurately in tracking systems and related records
- Provide clear information, answer questions, and ensure a smooth experience during the pre-screening process