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Join Our Team as a Customer Experience Specialist!
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Express Employment Professionals
Bellingham, WA (In Person)
$46,800 Salary, Full-Time
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Job Description
Join Our Team as a Customer Experience Specialist!
Express Employment Professionals
Bellingham, WA Posted:
5/28/2026
Expires:
7/11/2026Job ID:
293445820 Job Description Help Us Deliver Outstanding Service & Build Lasting Customer Relationships Are you passionate about helping people, solving problems, and delivering exceptional service? We're looking for a Customer Experience Specialist to be the welcoming voice and trusted guide for our customers. In this role, you'll play a vital part in creating seamless, positive experiences while supporting a fast-paced, team-driven environment. 💼 What You'll Do As a Customer Experience Specialist, you will: 📞 Serve as the first point of contact—answering inbound calls, voicemails, chats, and messages promptly and professionally 🗓️ Schedule and coordinate service calls (HVAC, electrical, plumbing) efficiently for both customers and technicians 🤝 Build relationship-focused conversations that emphasize whole-home solutions and long-term customer trust 🧠 Use critical thinking to creatively solve customer and scheduling challenges 👥 Support team members while delivering world-class customer service 💬 Demonstrate excellent phone etiquette, communication, and active listening skills 😌 Keep a calm, courteous, and professional demeanor—even in high-pressure situations ⏱️ Manage time effectively and consistently meet deadlines 🧹 Maintain a clean, organized workspace 🔗 Collaborate across departments to ensure smooth operations and strong teamwork ✨ What Makes You a Great Fit We're looking for someone who brings: 🌟 Exceptional customer service skills with a solutions-oriented mindset 🗣️ Strong interpersonal and communication abilities—especially over the phone ⚡ The ability to thrive in a fast-paced environment 📋 Outstanding organizational skills with attention to detail 🤝 A true team-player attitude and commitment to a positive workplace culture 💰 Compensation & Details Full-Time Position $20.00- $25.
- Call or text our office at 360-734-2457 for an immediate phone interview.
- Complete an online application on our website: www.expresspros.com/apply
- your resume to: Shannon.jacoby@Expresspros.com
- Come by our office and talk to one of our
Employment Specialists:
4164 Meridian Street Ste 200 Bellingham, WA 98226About Express Employment Professionals:
When you choose Express Employment Professionals for your employment search, you gain access to a network of top local companies and the support of our experience in hiring professionals who specialize in recruiting. Your education, skills, and experience match the short-term, contract, and full-time positions our client companies have hired Express to recruit for. This is a FREE service for all job seekers! Express has a wide range of jobs that meet employment goals, including Administrative, Professional, Skilled Trades, and Commercial positions Our Office Services Division is always recruiting for: Receptionist Front Desk Executive Data Entry Administrative Assistant Customer Service Office Assistant Executive Assistant File Clerk For a complete list of all open positions: Visit https://www.expresspros.com/bellinghamwa Follow us on Facebook@ Express Employment Professionals- Bellingham Follow us on Instagram@ Expressbellingham!
- $25.00 /hour Duration 4
- 150 Days Additional Information Age Requirement 18 Insurance Testing Required Drug testing/screening Federal Contractor No Affirmative Action Plan No