Customer Service Representative

Harvest Valley Pest Control -Call Center/Inside Sales Position Available- Come join the Sales team at Harvest Valley and help contribute to making us the best at what we do! At Harvest Valley, we are looking for team members that can demonstrate our following core values: Genuinely caring about our customers and fellow employees. Demonstrating ownership thinking in all we do. Contributing to making Harvest Valley the GOAT of Pest Control. All of our employees enjoy fulfilling work lives by providing pest solutions for the community, working alongside a team, addressing our customer's needs, and developing rewarding relationships with those we serve one day at a time. We are also a family at Harvest Valley Pest Control, and value above all else, genuinely caring for our customers and co-workers. If you would like to be part of our team, please send your resume to , and we will contact you with further details. We look forward to hearing from you! Salary & Benefits $21/hour plus 3% Sales Commission. (Annualized income is approximately $42,000-$50,000) 4 weeks of paid vacation a year (Vacation plus sick time) and 7 Paid Holidays(1st year will be prorated to exclude 90 day training period) 401k with 5% company match Major medical, dental, & vision insurance plan for employees paid by employer. Also available, the employee can pay for voluntary benefits such as: short term disability, accident, cancer, and hospital. Paid on-the-job training Work cell phone and laptop provided Job Responsibilities Must be able to answer up to 100 inbound calls on a busy day and make up to 100 outbound calls when inbound calls are slow. Answer phone calls and listen to customer concerns, review possible solutions, and schedule appointments to assist their needs. Monitor and respond to email communication with customers in a timely and friendly manner. Manage a list of customer Leads and consistently follow up at regular intervals to meet deadlines. Navigate multiple software programs seamlessly to efficiently handle customer needs. Must be able to sit and use screens for an extended period of time. Must be able to follow standard operating procedures and effectively communicate with team members via phone, email, and text. Qualifications Valid driver's license and satisfactory driving record. Ability to manage one's own time and schedule effectively with "ownership thinking". A consistent desire to improve and become the best sales representative that one can be. Ability to learn and use software necessary for daily duties.

Pay:

From $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to

Commute:

East Wenatchee, WA 98802 (Required)

Work Location:

In person