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Customer Service Representative
Job
Superior Restrooms, LLC
Granite Falls, WA (In Person)
$42,775 Salary, Full-Time
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Job Description
Job Summary Superior Restrooms, LLC is a family-owned, woman-led portable toilet rental company that proudly serves all of Snohomish County / Skagit County / Northern King County. We are looking for a customer service representative to join our team. The ideal candidate will be personable, hardworking, and have a self-starter attitude. Previous office experience in a blue-collar industry is a plus but not required. The right candidate will understand our company culture and take pride in our brand. Responsibilities
Customer Interaction:
Respond promptly to customer inquiries, complaints, and requests via phone, email.Problem Resolution :
Investigate customer issues, troubleshoot problems, and provide appropriate solutions or alternatives within required timeframes.Product Knowledge:
Maintain in-depth knowledge of company products and services to provide accurate information.Multitasking & Time Management:
Ability to manage multiple tasks (e.g., navigating systems while speaking on the phone) and prioritize efficiently. Experience- 2+ Years of experience in Customer Service
- Microsoft Excel knowledge
- Experience with multiple phone lines ( Voip phone system ) Benefits
- Small-sized, growing company who values you as an individual
- you won't be treated as 'just another employee.'
- Medical available
- Birthday off Paid & 401K Retirement Plan (with company match) available after 1 year.
- 1 Week PTO available after 1 year.
Job Type:
Full-time Pay:
$17.13- $24.