Customer Experience Specialist - Pet Food & Supplies Retail

Customer Experience Specialist - Pet Food & Supplies Retail Paddywack - 5.0 Mill Creek, WA Job Details Part-time $18.25 - $19.50 an hour 1 day ago Benefits Paid training Health insurance Paid time off On-the-job training Employee discount Food provided Qualifications Nutrition Cat care English High school diploma or GED Animal feeding Dog handling Full Job Description Want to Help Pets be Happier and Healthier? Are you Someone Who… Thinks of pets as members of the family? Loves giving people a friendly, warm and respectful shopping experience? Enjoys learning about health and wellness for animals? Is outgoing, organized, a good communicator, and a self-starter? Is excited about the idea of getting to meet and treat LOTS of dogs every day (plus some cats and other pets)? If so, we think you might be a great fit for a customer care retail position at Paddywack! Who Are We? Paddywack is an single location, family owned store, operated by and for people who are truly passionate about the heath and happiness of their pets! We have been serving the community for 21 years, have won many "best of" awards, and are dedicated to providing friendly, knowledgeable service about our high-quality pet food and supplies. Pets are our passion, and we believe our customers' pets deserve as much love and goodness in their lives as we'd give to our own. We serve a fantastic community of like-minded, kind customers who have the absolute cutest pets around! We Offer… A fun, caring and inclusive work environment with fantastic co-workers, and an emphasis on offering a good work/life balance Competitive starting wages with the opportunity to earn more with experience A GREAT employee discount plus free healthy pet food every month Health insurance for full time employees Bonus opportunities, a set schedule, paid lunches and more Tons of cute pets to meet every day, and the nicest customers anywhere What Are We Looking For? We are currently seeking a team member for part time (3 days per week, ~20-24 hours per week) employment, with the ability to offer flex coverage during the summer. There is also the potential for additional hours up to 40 total per week, should the need arise in the future. Shift availability between 9:30am and 8:30pm is required, and shift starting/ending times and lengths may vary depending on the day, with some potential flexibility for shifts ranging from 7-10 hours per day depending on the store's needs and the candidate's preferences. All candidates must be available to work consistently on Sundays; we cannot accommodate requests for weekday-only shifts. The position itself is not a temporary or seasonal/summer one; we value long-term employees and work hard to take care of our staff, so we are seeking someone who is interested in a longer-term position. The successful candidate will also have the following skills and qualifications: Strong preference of 6-12 months minimum in retail, customer service, food service or pet-related work with a significant customer service element. An outgoing (extrovert or ambivert) personality with the ability to engage proactively and thoughtfully with customers. A motivated, self-starter attitude and an interest in working in a collaborative and supportive team environment. Must own/live with and be a primary caregiver for at least one dog or cat; this means that you are directly involved with the care and feeding of the pet(s)) on a daily basis, are at least partly financially responsible for them, and are a primary decision-maker about their diet, health and enrichment. Must also be open to trying different kinds of healthy food, treats and enrichment products provided by the store and vendors. Must have an interest in learning all about pet nutrition and be passionate about animals and their health. Must have a high school diploma or equivalent. Must be able to lift at least 40lb and perform physical tasks including bending down and climbing 6' ladders. Must have reliable transportation to Mill Creek. Must be able to work shifts that will include morning, afternoon and evening times, and include one or both weekend days. Must be able to work during the November and December holiday season, when we are busiest, including Black Friday/Small Business Saturday weekend, and the two weeks leading up to Christmas. Must be able to read, write and communicate verbally in English. Want to Apply? In addition to sending your current, up to date resume, please note that we require a brief cover letter that must include some information about your own current personal pet(s). We'd also love to hear about any relevant experience you have, too. All applicants

• MUST
• provide a brief cover letter in order to be considered for the position. It doesn't need to be fancy, specially formatted or long- we just want to know that you have a genuine interest in pets (and this specific job), and have at least one dog or cat of your own to tell us about! It can be sent either as an attachment, or a direct message.
• Any applications submitted without a cover letter, or without a response to our application question, will NOT be considered for advancement in our hiring process.
• We can't wait to hear from you!

Pay:

$18.25 - $19.50 per hour

Benefits:

On-the-job training Paid time off Application Question(s): Why do you want to work at Paddywack?

Work Location:

In person