Customer Service Representative

Customer Service Representative at TBG | The Bachrach Group Customer Service Representative at TBG | The Bachrach Group in MILL CREEK, Washington Posted in 9 days ago.

Type:

full-time

Job Description:

Customer service ???? Onsite | Full-Time | Permanent Role ???? $45,0000-$54,000 + Commission (depending on experience) ? Great Benefits

FULLY ON-SITE

Location:

Kirkland, WA About the

Role:

Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.

What You'll Do:

Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers

What We're Looking For:

Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented

Why You'll Love It Here:

Competitive pay + monthly commission Supportive, inclusive team environment