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Customer Service Representative

Job

Robert Half

Olympia, WA (In Person)

Full-Time

Posted 8 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

We are looking for a dedicated Customer Service Representative to join our team, in the Lacey, Washington area. This is a long-term contract position where you will play a vital role in ensuring excellent customer experiences and smooth operational processes. The ideal candidate is detail-oriented, personable, and comfortable working in a close-knit team environment.
Responsibilities:
  • Provide exceptional customer service by handling inquiries, resolving issues, and ensuring client satisfaction.
  • Manage customer accounts from initiation to completion, including order processing, shipping coordination, and accurate documentation.
  • Perform data entry tasks with precision, utilizing alpha and numeric inputs and 10-key skills.
  • Collaborate with clients to provide price quotes, freight quotes, and manage purchase orders effectively.
  • Maintain strong communication through direct phone calls and email correspondence.
  • Track projects and ensure timely updates to clients.
  • Utilize Sage 100 software for accounting and inventory-related tasks.
  • Prioritize daily responsibilities efficiently to meet deadlines while multitasking.
  • Build rapport with customers by learning about products and fostering positive relationships.
  • Operate within Office Suite for various administrative tasks.

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