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Job Description
Job Summary We are seeking a Call Center Extraordinaire to join an on-site customer service team in Renton, WA. This direct hire opportunity is a great fit for a dependable, customer-focused professional with previous call center experience who enjoys working in a fast-paced, team-oriented environment. This role offers the opportunity to build a long-term career in customer support within the travel, transportation, and tourism industry. The environment values teamwork, reliability, strong communication, and consistent performance. Supportive leadership, clear expectations, and opportunities for growth make this a strong opportunity for someone who takes pride in delivering excellent service and wants to be recognized for attendance, professionalism, and results. Key Responsibilities
Handle inbound and/or outbound customer calls with professionalism, accuracy, and a service-first mindset.
Provide timely customer support by answering questions, resolving inquiries, and escalating issues when needed.
Document customer interactions clearly and accurately in internal systems.
Collaborate with supervisors and team members to meet service levels, quality standards, and performance goals.
Maintain strong attendance, punctuality, and schedule adherence as key measures of success.
Contribute to a positive, reliable, and team-focused call center environment. Compensation and Benefits
Salary range: $50,000 to $510,000 per year.
Job type: Direct hire.
Work arrangement: On-site in Renton, WA.
Competitive compensation and opportunities to advance.
Professional growth potential in a team-focused environment.
Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.