Logistics Customer Service

Logistics Customer Service Commodity Forwarders, Inc. SeaTac, WA Job Details Full-time $22•$24 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Microsoft Word Computer operation Microsoft Excel Customer relationship building Microsoft Outlook Vendor management Phone communication Computer literacy Logistics High school diploma or GED Task prioritization Vendor relationship management Transportation planning Client interaction via phone calls Full Job Description We're seeking a full-time Logistics Customer Service Representative to join our Seattle branch. Providing a fantastic opportunity to grow within our thriving organization.

https:

//www.cfiperishables.com/life-at-cfi/

Salary:

$22•$24

Regular Schedule:

Tuesday to Saturday 7:00 am to 3:30 pm

Summer Schedule:

Tuesday to Friday 8 am•5:30 pm; Saturday 7 am•4:30 pm (June to late August, and opportunity for OT)

Your Responsibilities:

Coordinate and manage the timely movement of cargo from origin to destination, ensuring all bookings, deliveries, and documentation meet customer instructions, company standards, and regulatory requirements. Serve as the primary liaison with customers, vendors, customs brokers, and internal departments to proactively communicate requirements, resolve issues, and prevent transit delays. Ensure all import files, warehouse documentation, release paperwork, reports, and records are complete, accurate, and submitted on time. Monitor workflow priorities to maximize warehouse productivity, optimize delivery schedules, and maintain high levels of customer and vendor satisfaction. Process billing, claims, and accounting-related tasks accurately and within required timeframes while adhering to company policies and procedures. Promote a customer-focused environment by addressing transportation issues promptly, supporting sales and retention efforts, and exceeding customer expectations. Continuously analyze and improve department processes while providing support to other departments and stations as needed.

Minimum Requirements:

2 years of experience in logistics; air freight and export experience is a plus. High School Diploma or GED. Ability to thrive in a fast-paced environment, multitasking and prioritizing competing, time-sensitive situations. Must be eligible to pass TSA background check. Proficient with basic computer skills, including email, web browsing, Microsoft Outlook, Excel, and Word. Strong knowledge of geography to identify optimal freight forwarding routes. Excellent customer service and vendor relations skills, both over the phone and in person.

Why You Should Join:

We offer a competitive compensation package, including medical, dental, and retirement benefits, employee discounts, tuition reimbursement, and the opportunity to work in a dynamic global environment. At Commodity Forwarders Inc., we are dedicated to transporting perishable goods worldwide while exceeding expectations through our people, network, and technology.

Commodity Forwarders Seattle address:

19034 13th Place South # 3 Seattle, WA 98148

Job Type:

Full-time Pay:

$22.00•$24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance

Work Location:

In person