Customer Experience Associate (Cannabis)

Customer Experience Associate (Cannabis) 3.9 3.9 out of 5 stars Job Overview

• This is a part-time budtending position at our Spanaway location
• 22-24 hours per week, 3-4 days a week
• Must be 21
• Must be available to work Weekends and Nights
• Must be available to work Holidays
• Must have reliable transportation
• We will contact the applicants we are interested in and setup interviews
• Join our dynamic team as a Customer Experience Associate specializing in the cannabis industry!

In this energetic role, you will be the friendly, knowledgeable face that guides customers through their purchasing journey, ensuring they feel valued and well-informed. Your enthusiasm for customer service combined with your ability to communicate effectively will help foster a positive environment where clients feel confident and satisfied. This paid position offers an exciting opportunity to grow within a vibrant industry while delivering exceptional client experiences every day. Responsibilities Engage with customers in a welcoming and professional manner, providing detailed product information and personalized recommendations. Assist clients via phone, in person, and through digital channels, ensuring their questions are answered promptly and accurately. Support sales efforts by promoting products, upselling when appropriate, and helping customers find solutions that meet their needs. Maintain accurate records of transactions, including cash handling and data entry, ensuring compliance with company policies. Manage client inquiries with excellent phone etiquette and communication skills, fostering trust and loyalty. Collaborate with team members to deliver seamless customer support and enhance overall client satisfaction. Skills Proven experience in sales, customer support, or call center environments enhances your ability to connect with clients. Strong communication skills—both verbal and written—are essential for clear interactions across various channels. Outbound calling experience and call center background are advantageous for engaging clients proactively. Attention to detail in data entry, cash handling, and typing ensures accuracy in all transactions. Embark on a rewarding journey where your enthusiasm for customer service makes a real difference! We're committed to supporting your growth in a fast-paced industry that's shaping the future of wellness and lifestyle choices.

Job Type:

Part-time Pay:

From $17.00 per hour Expected hours: 20 - 24 per week

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

In person