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Data Entry/ High Volume Customer Service Clerk
Job
QPS Employment Group
Bayside, WI (In Person)
$39,520 Salary, Full-Time
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Job Description
Job Description Position Title:
Data Entry/ High Volume Customer Service Clerk Wage:
$18- 20/hour
Shift:
1stHours:
8:00am-5:00pm QPS Employment Group is hiring a Data Entry/ High Volume Customer Service Clerk for a company in Milwaukee, WI. This is a temporary opportunity on 1st shift. Data Entry/ High Volume Customer Service Clerk Responsibilities include but are not limited to:- Handle a high volume of inbound customer calls daily (back-to-back call environment)
- Provide prompt, professional, and accurate responses to customer inquiries
- Enter and update customer data in real time during calls
- Verify information for accuracy and completeness
- Navigate multiple systems/screens while speaking with customers
- Meet daily performance metrics (call volume, handle time, accuracy, quality)
- Resolve basic issues and escalate complex concerns as needed
- Maintain confidentiality and follow company procedures
Data Entry/ High Volume Customer Service Clerk Requirements:
- Previous call center or high-volume customer service experience preferred
- Strong data entry skills with high accuracy and speed
- Comfortable working in a fast-paced, metric-driven environment
- Strong multitasking and problem-solving skills
- Clear and professional communication skills
- Basic computer proficiency (typing, Microsoft Office, data systems)
- High-volume call center setting
- Continuous phone and computer use throughout shift
- Fast-paced, performance-driven environment
- Sit for extended periods
- Experience with CRM or call center systems preferred
- Strong typing speed (40+ WPM preferred) QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS?
- Access to sought-after positions with leading employers
- Dedicated placement specialists who will guide you through every step of the job search process Best of all, our job matching and resume assistance services are 100% free to job seekers!