Service Advisor

Service Advisor Willies RV Willies RV is seeking to fill a rare position on our Service team! We are a rapidly growing company with plenty of growth opportunities.

WILLIES OFFERS

Competitive health benefits Closed Sundays Closed with Paid time off on most major holidays - Labor Day, Memorial Day, Thanksgiving, Christmas, New Years, & July 4th Paid Vacation 401K match - After short waiting period Friendly and knowledgeable management and coworkers

AND MORE!

PRIMARY

RESPONSIBILITIES

Provide Excellent Customer Service:

Have outstanding communication in person, over the phone, and over email with customers. Provide accurate repair estimates and advise customers about repairs, parts, and warranty details. Pay Attention to

Details:

Assist in collecting complete and accurate customer, vehicle, and scheduling information

Ensure Organization:

Maintain the service customer database, write prepare orders, and keep all team members and documentation up to date

Ensure Approval of Warranty Claims:

Complete all warranty documentation as required by the manufacturer. Work as a

Team:

Maintain open communication with management, fellow advisors, and technicians. Complete work in a

Timely Manner:

Ensure that all services and paperwork are completed quickly and efficiently in order to best serve our customers

SUCCESS TRAITS

Candidates that will find themselves successful in this position are: Able to Multi-task Excellent Communicator Efficient Reliable Detail Oriented Professional Team Oriented RV Service Experience (Preferred but not required) This is a full-time position with pay ranging from $45,000-$65,000/year depending upon the individual's performance. Candidates must have a valid driver's license and pass a criminal background check. If this seems like the right fit for you, apply today! We look forward to reviewing your application

Job Type:

Full-time Pay:

$45,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off

Experience:

RV Service:

1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

In person