client support specialist

Job details Summary Spherion $19.00 per hour Temp to Perm 8:00 AM - 5:00 PM Industry customer service & call center (Office and Administrative Support Occupations) Reference number S_174765 Job details We're hiring Client Support Specialist for a community-focused non-profit organization in Wisconsin. If you are motivated by helping others and enjoy a role where your communication skills make a direct impact on individuals in need, this is an ideal opportunity. As a key member of the intake team, you will help local residents navigate essential energy assistance programs and provide the guidance they need to achieve long-term stability. ...

Role Highlights:

$19.00 per hour Monday through Friday 8:30 AM to 5:00 PM with extended hours until 6:00 PM on

Tuesdays and Thursdays On-Site Full-time Temp-to-Hire What You'll Do:

Greet clients in person and over the phone to provide a warm and helpful experience Process applications and conduct intake interviews to determine eligibility for assistance programs Schedule appointments for multiple county offices and manage a high volume of calls Answer questions regarding program requirements and refer complex inquiries to the appropriate staff Assist with community outreach events to share information about available services Keep accurate records and perform routine clerical tasks to support the operations team

What You'll Bring:

High school diploma or equivalent Strong math and computer skills for processing applications and data entry Previous experience in a call center environment or professional office A patient, outgoing personality with a genuine interest in helping low-income populations Ability to follow detailed instructions and maintain a high level of confidentiality Previous experience in a non-profit or social services setting is a plus Comfort working in a busy front-desk and phone-based environment Please apply to the Client Support Specialist role for immediate consideration! #SPH1000 Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more We're hiring Client Support Specialist for a community-focused non-profit organization in Wisconsin. If you are motivated by helping others and enjoy a role where your communication skills make a direct impact on individuals in need, this is an ideal opportunity. As a key member of the intake team, you will help local residents navigate essential energy assistance programs and provide the guidance they need to achieve long-term stability. ...

Role Highlights:

$19.00 per hour Monday through Friday 8:30 AM to 5:00 PM with extended hours until 6:00 PM on

Tuesdays and Thursdays On-Site Full-time Temp-to-Hire What You'll Do:

Greet clients in person and over the phone to provide a warm and helpful experience Process applications and conduct intake interviews to determine eligibility for assistance programs Schedule appointments for multiple county offices and manage a high volume of calls Answer questions regarding program requirements and refer complex inquiries to the appropriate staff Assist with community outreach events to share information about available services Keep accurate records and perform routine clerical tasks to support the operations team

What You'll Bring:

High school diploma or equivalent Strong math and computer skills for processing applications and data entry Previous experience in a call center environment or professional office A patient, outgoing personality with a genuine interest in helping low-income populations Ability to follow detailed instructions and maintain a high level of confidentiality Previous experience in a non-profit or social services setting is a plus Comfort working in a busy front-desk and phone-based environment Please apply to the Client Support Specialist role for immediate consideration! #SPH1000 Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more key responsibilities See above experience 1-4 years skills See above education High School share this job. send via e-mail print it