Entry Level Customer Service Representative

Entry Level Customer Service Representative Kenosha Insurance Kenosha, WI Job Details Full-time $30,000 - $45,000 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Record keeping Spanish Phone communication English Databases High school diploma or GED Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Job Overview Join the vibrant team at Kenosha Insurance as a dedicated Entry Level Customer Service Representative. Situated in the heart of Kenosha, Wisconsin, our firm prides itself on offering a welcoming and supportive environment for both our clients and our team members. With a strong community presence and an unwavering commitment to exceptional service, we are simultaneously maintaining traditional on-site operations to better nurture client relationships and employee dynamics. As a representative of our company, you'll play a vital role in addressing client inquiries, assisting with policy updates, and ensuring customer satisfaction. This position offers an incredible opportunity to grow your customer service skills in a firm that values positivity and engagement. Whether you're initiating your career journey or transitioning to customer service, Kenosha Insurance is eager to support you while you build a rewarding career path. Embrace the chance to make a difference and thrive in a full-time, in-office setting. Apply today to be part of a team where your contributions truly matter.

Salary Range:

$30,000.00 - $45,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Life Insurance Disability Insurance Career Growth Opportunities Hands on Training Holidays Off Paid Holidays off

Requirements Education:

High school diploma or equivalent required.

Communication Skills:

Strong verbal communication skills are essential.

Customer Service Orientation:

A passion for delivering outstanding customer service and resolving issues efficiently.

Problem-Solving Skills:

Ability to think critically and offer effective solutions on the spot.

Team Cooperation:

Ability to work collaboratively within a team environment.

Adaptability:

Willingness to handle changes and work in a dynamic environment. Bilingual English/Spanish is a plus

Responsibilities Customer Support:

Provide exceptional customer service by addressing inquiries, resolving issues, and offering solutions to ensure customer satisfaction.

Communication:

Interact professionally with customers via phone, email, and in-person to provide accurate and friendly service.

Problem Solving:

Identify and resolve customer issues promptly and efficiently while maintaining a positive attitude.

Product Knowledge:

Develop a deep understanding of the company's insurance products and services to deliver accurate information to customers.

Documentation:

Record and update customer interactions and information in the company's database accurately.

Team Collaboration:

Work closely with team members to ensure a seamless customer service experience and share insights for continuous improvement. About Us Insurance brokers