Assistant Service Manager/ Service Advisor

Assistant Service Manager/ Service Advisor Schlossmann Honda City - 4.3 Milwaukee, WI Job Details Full-time $50,000 - $95,000 a year 17 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Vision insurance Employee discount Qualifications Staff supervision Customer relationship building Team supervision Sales Phone communication Inventory management Staff scheduling Regulatory compliance In-person customer service Team scheduling Mid-level Auto service management Hiring Driver's License Team training Employee relations management Schedule creation Warranty issues management Basic vehicle troubleshooting Legal compliance Communication skills Time management Full Job Description Follow This Link to the

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Why work here? Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers. We are always busy. We have the work to fit your drive and exceed your financial goals. Benefits Competitive Compensation Plans Medical Dental Vision 401K Paid Training Paid Vacation Company Holidays Saturday Lunches Employee Discounts on Products and Services Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license Apply in person to Jeff Shurkoff @

Schlossmann Honda City:

3450 S. 108th St., Milwaukee WI 53227 or Apply Online. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.