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CSR - Customer Service Representative

Job

MAD Live Solutions

Milwaukee, WI (In Person)

$47,840 Salary, Full-Time

Posted 2 days ago (Updated 17 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

CSR - Customer Service Representative MAD Live Solutions Milwaukee, WI Job Details Full-time $18 - $28 an hour 8 hours ago Benefits Paid training Opportunities for advancement Qualifications High school diploma or GED Desktop applications
Technical Proficiency Full Job Description Description:
Job Description:
We are excited to announce an opening for an Customer Service Representative at our dynamic and rapidly growing company. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and are eager to build a rewarding career in customer service.
Responsibilities:
Handle inbound customer inquiries via phone, email, or chat with professionalism and courtesy. Provide accurate information and resolve customer issues in a timely manner. Document all customer interactions and feedback in the company database. Assist customers with product-related questions and troubleshooting. Maintain a positive and empathetic attitude toward customers at all times. Collaborate with team members to improve service delivery and customer satisfaction.
Requirements:
High school diploma or equivalent; college degree is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-oriented mindset. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in using computers and various software applications. Willingness to learn and adapt to new processes and technologies. What We Offer Paid training and ongoing mentorship Opportunities for career growth and advancement Supportive and energetic team environment Performance-based incentives and bonuses Hands-on experience in communications and marketing