Customer Service Representative

Customer Service Representative

CD ONE PRICE CLEANERS - 3.6

Milwaukee, WI Job Details Part-time | Full-time $15.00 - $16.50 an hour 21 hours ago Qualifications Computer operation Interpersonal skills Customer inquiry handling Cash register operations Attention to detail Quality inspection Full Job Description Overview Join our team as a Customer Service Representative at a automated kiosk location acts as the primary, often sole, face of the company, responsible for providing exceptional service in a fast-paced, high-volume environment. They manage the drop-off and pickup ofgarments, ensuring accuracy and efficiency in a small store-front setting.

Key Responsibilities Customer Service and Sales:

Greet customers warmly, provide polite and expedient service, handle questions, and process transactions using kiosk.

Order Intake and Processing:

Inspect garments for stains, damages, or items in pockets and customer preferences. Tag, sort, and log items into the Point ofSale (POS) system.

Order Assembly and Pickup:

Organize finished garments, check orders for accuracy, rack onto conveyor, and assist customers with pickup.

Kiosk Maintenance:

Maintain a clean, tidy, and organized workspace ensuring customer supplies are readily available.

Communication:

Coordinate with the main production facility regarding customer requests and potential delays.

Qualifications and Skills Customer-Focused Attitude:

A friendly, positive, and professional demeanor is crucial for repeat business. Attention to

Detail:

Careful inspection of garments to prevent damage or loss.

Technical Skills:

Ability to use a computer for POS tasks and troubleshoot equipment issues.

Reliability:

Dependable attendance and punctuality.

Communication Skills:

Strong verbal and written communication.

Pay:

$15.00 - $16.50 per hour

Work Location:

In person