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AT&T Customer Service Associate
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Milwaukee Sales
Shorewood, WI (In Person)
$54,450 Salary, Full-Time
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Job Description
AT&T Customer Service Associate Milwaukee Sales Shorewood, WI Job Details Full-time $49,400 - $59,500 a year 18 hours ago Benefits Career development plan Professional development assistance Flexible schedule Qualifications Customer communication Full Job Description Milwaukee Sales, a sales and customer acquisitions firm, is hiring a AT&T Customer Service Associate to support customer outreach and enrollment efforts for AT&T Fiber services in the Milwaukee area. The AT&T Customer Service Associate works directly with customers to assist with AT&T Fiber and wireless solutions, answer questions, and help with service enrollments. As an AT&T Customer Service Associate, you will receive training on AT&T Fiber products, pricing, and customer engagement strategies. The AT&T Customer Service Associate helps customers understand available services, reviews plan options based on customer needs, and supports a positive customer experience from start to finish. Role Responsibilities for the AT&T Customer Service Associate Help provide information about AT&T Fiber, wireless plans, and related services to customers Explain AT&T Fiber features, pricing, and service benefits clearly and professionally Help customer accounts and manage the customer experience Support customer enrollment activities while following company and client guidelines Maintain accurate records of customer interactions, enrollments, and follow-up communication Work collaboratively with team members and other AT&T Customer Service Associates to support daily goals Deliver a positive customer experience during every interaction as a AT&T Customer Service Associate Qualities of the AT&T Customer Service Associate Strong communication and customer service skills Comfortable speaking with customers in person Ability to stay organized and manage multiple tasks Positive attitude and willingness to learn Previous experience in customer service, retail, hospitality, or related fields is helpful but not required High school diploma or GED preferred