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Customer Service Representative

Job

CFS

Stevens Point, WI (In Person)

$46,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Customer Service Representative Compensation:
$42,000 - $50,000 annually
Workstyle:
Onsite Location:
Stevens Point, WI Why You'll Love It Here Stable, growing company with a strong reputation Team-oriented environment with hands-on training Opportunity to build long-term customer relationships Consistent schedule with strong work-life balance Supportive leadership and collaborative culture About the Role The Customer Service Representative will handle incoming calls and support customers with product-related questions, order updates, and service needs. This role works closely with internal teams to ensure a smooth and positive customer experience. Responsibilities Answer incoming calls and respond to customer inquiries Provide product information and assist with order-related questions Enter and update customer information in internal systems Coordinate with internal teams to resolve issues or fulfill requests Track and follow up on customer needs to ensure timely resolution Maintain accurate records of calls and interactions Support order processing and general administrative tasks Deliver a high level of customer service in all interactions Qualifications 2+ years of customer service experience, call center preferred Strong communication and problem-solving skills Comfortable handling a high volume of calls Ability to stay organized and manage multiple tasks Experience working with internal systems or CRM tools is a plus #INJUN2026