Service Advisor

Service Advisor Boucher Group United States, Wisconsin, West Bend Apr 03, 2026 Gordie Boucher Ford Lincoln of West Bend is looking to hire a Service Advisor

POSITION

Gordie Boucher Ford Lincoln of West Bend is looking to hire a Service Advisor for their growing service department. Job duties include but are not limited to, determining automotive problems and services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into a service database system. All resumes received will be held in the highest confidence.

REQUIREMENTS

Experience is preferred but not required; willing to train the right candidate. Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude. Must have top-rated CSI standards and a focus on world-class customer service.

WISCONSIN'S LARGEST

Boucher has consistently moved up in rank on Automotive s' annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.

WORKPLACE

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places for the past 12 years. We have earned an A+ rating from the Better Business Bureau.

BENEFITS

We offer a competitive benefits package including a strong base salary, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

FAMILY OWNED & OPERATED

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

COMMUNITY

Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more. Please send resumes to Tim Lange at timothy.lange@boucher.com Gordie Boucher Ford Lincoln of West Bend 3021 W. Washington Street West Bend, WI 53095