Call Center Representative
- Evening and Weekend at Best Virginia Heating And Cooling Call Center Representative
- Evening and Weekend at Best Virginia Heating And Cooling in Hurricane, West Virginia Posted in 8 days ago.
Type:
Full-Time Job Description:
Evening and Weekend Call Center Representative Youre the best and you want to join a team that appreciates you, where you can create your own opportunities. The Big Ask Reporting directly to the Customer Service Team Leader, you will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key Tasks You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager. Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint). Must be hungry, humble, smart, and coachable. You will need to prioritize meticulous note taking. Must be detail-oriented.
The hours are:
Tuesday
- Friday 11:00AM
- 8:00PM, and Saturday 8:00AM
- 5:00 PM.
Why Choose Best Virginia Heating and Cooling Competitive pay $17 per hour + Incentive Medical Insurance We pay 100% for you for health, dental, & vision. Work life balance Thirteen (13) days Paid Time Off 401k Plan 3% match at 100% and additional 2% is matched at 50%. Latest Technology Laptop & access to integrated software. Paid Training If you want to be part of something bigger than just a job make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, please apply via Indeed.
Equal Opportunity Employer Requirements Employment Type:
Full-timeWork Hours:
40to50hours work
Work Mode:
On SiteRequired Education:
High school or equivalent
Required Experience:
Entry level (2) years
Requirements Work Hours:
38 to 40 hours per week
Required Education:
High school or equivalent
Required Experience:
Mid-level (3) years