Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Rep
Job
Avis Budget Group
Morgantown, WV (In Person)
$38,480 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
29
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
About us Avis Budget Group is a small business in Morgantown, WV. We are professional, agile and our goal is to Drivers License Required.
Our work environment includes:
Modern office settingOverview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. This is an excellent opportunity for someone who enjoys interacting with people and has a passion for delivering outstanding customer service.Responsibilities:
- Communicate effectively with customers via phone, email, and chat to address their questions, concerns, and inquiries
- Provide accurate and timely information about products, services, and promotions
- Assist customers with order placement, tracking, and returns
- Conduct outbound calls to follow up on customer inquiries and upsell additional products or services
- Analyze customer needs and recommend appropriate solutions
- Perform data entry tasks to update customer information in the system
- Collaborate with other team members to resolve complex customer issues
- Maintain a high level of professionalism and empathy while interacting with customers
Requirements:
- Fluent in English (both written and verbal); Bilingual in Spanish is a plus
- Proven experience in customer service or related field
- Strong communication skills with the ability to listen actively and respond effectively
- Excellent problem-solving skills to analyze customer issues and provide appropriate solutions
- Ability to handle high call volumes while maintaining a positive attitude
- Proficient in data entry and navigating computer systems
- Sales experience or the ability to upsell products/services is preferred Join our team of dedicated professionals who are committed to providing exceptional service to our valued customers.
Note:
All positions at our company are paid positions.Job Type:
Part-time Pay:
$17.00- $20.