Service Advisor / Writer

We are looking for highly driven, ethical, team oriented people to help customers in the Service Department. All applicants who are excited about a culture built on core values where we want only the best for our customers and our employees, are encouraged to apply. We are an equal opportunity employer.

RESPONSIBILITIES

Setting, confirming and preparing for appointments with customers to expedite their service experience Greeting customers in a timely and friendly manner Determining vehicle needs based on customer information and a vehicle walk-around Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle Producing repair orders for customers with full transparency including cost and time estimates Communicating frequently with Technicians and Parts Associates to ensure timely completion of work Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed Creating a great vehicle delivery experience for the customer Following up with customers to ensure satisfaction Setting and achieving targeted sales goals Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information Providing an exceptional customer experience to drive loyalty

Requirements:

High School diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Ability to thrive in a fast-paced environment with many priorities Prior automotive sales and/or service experience required Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Valid driver's license & currently have and maintain an acceptable, safe driving record Reliable and predictable attendance is required.

Benefits:

We offer great career opportunities, along with excellent pay, benefits, employee discounts, training and a culture where we strive to help our Employee be highly successful.

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Experience:

CDK:

1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person