Data Center Technician II

Everforth ECS is seeking aData Center Technician IIto work in ourPocatello, IDoffice.

Responsible for the installation ofvarious typesof Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications.

Requirements and duties of the Data Center Hardware Technician IIEvaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) andcoordinatingnecessary resources to prepare space for the installation of equipment.

Coordinate necessaryfacilitiesresources such as electric and cooling for specialized equipment such as high voltage storage area networks and large serversrequiringredundant power.

Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components.

Perform end to end installation of patchcablesboth fiber and copper as well asmanagementcabling and cross connect cabling.

Perform troubleshootingassistancesuch as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state.

Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system.

Adhere to all data center safety rules and policy as well as installation standards.

Shall perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear andsubsequentremoval of refuse to keep data center clear of all walkway hazards.

Proficiencyin ability to generate interpret wiring and cabling diagrams in Visio and CADD.Proficiencyin Microsoft Office (Project, Excel, Word, etc.).Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements.

Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications.

Manage (i.e., stock, store, issue), control, document, sustain, andmaintainexpendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment.

Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance.

Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled.

Possess the ability to perform copper and fiber communications cable installations and terminations as well asutilizetest equipment to certify the terminations are to manufacturer standards.

Providetimelyproblem resolution.

The Contractor shall continually transition knowledge to the Government staff through training andassistanceon how to use the technology using industry best practices. Author step by step solutions for Tiers 1 and Tiers 2 forfrequentlyasked questions and problem resolution references.

Must have a current Top-Secret Clearance with the capability of obtaining SCI / CI-Poly to meet contractrequirement.

A minimum of three years of data center hardware and cable installation experience.

Possess knowledge of National Standards aspertaining toData Center IT infrastructure including Building Industry Consulting Service International (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF), TIA-606 cable labeling standard and TIA-942 requirements for Data Centers.

Current industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric

DCCA, EPI CDCE

), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required.

Physical Demands of the Data Center Hardware Technician II positionThe nature of the Hardware Technician duties has physical demands such as pulling, cabling, lifting, kneeling, crawling, etc. As such, the Contractor shall:

Required to lift IT equipment during installation and removal along with installing communications cabling under a raised floor structure.

Able to lift to 50 pounds for short periods of time.

Use cable termination equipment, test equipment, power tools (Sawzall, drill, crimping tools, etc.) for the tasks asrequiredfor the position.

Use tools to include wrenches, screw drivers, and power tools.

Operate manual forklifts and data center rack lifts asrequiredfor the tasks for the position.

Wear safety gear (e.g., safety shoes, goggles, glasses, hearing protection) while performing tasks.