Data Entry Specialist
Job
LHH
Clarkston, GA (In Person)
Full-Time
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Job Description
Data Entry Specialist at LHH Data Entry Specialist at LHH in Clarkston, Georgia Posted in about 20 hours ago.
Type:
full-timeJob Description:
LHH is seeking a detail-oriented Data Entry Specialist to support a healthcare team with patient communication, documentation tracking, and insurance-related processes. This role requires strong organizational skills, the ability to multitask, and consistent follow-through in a fast-paced, patient-focused environment.Key Responsibilities:
Monitor and respond to incoming communications throughout the day, including: s Voicemails and missed calls Internal messages via Microsoft Teams Cerner system notifications Review and process incoming forms (JotForms) at least twice daily Conduct outbound calls to patients to: Complete recertifications forADAP & HICP
programs Follow up on pending documentation Remind patients to update insurance policies or contact navigators Maintain and update patient records across multiple systems, including: SmartSheets (HICP tracking, enrollment records) Excel tracking sheets (loss of contact reporting) Continuum systems Assist patients with insurance-related tasks, including: Updating patient portal access (password resets) Creating new accounts for newly enrolled patients Coordinate scheduling by: Reviewing next-day schedules Booking appointments for patients needingADAP/HICP
support or insurance assistance Communicating patient needs to the care team in advance Support insurance renewal processes by: Printing and organizing required documents (Summary of Benefits, insurance cards, premium statements) Pulling documentation from internal tracking systems (e.g., SmartSheets) Partner with insurance navigators and care teams to ensure timely patient outreach and appointment schedulingQualifications:
Previous experience in data entry, administrative support, or healthcare operations preferred Strong attention to detail and ability to manage high volumes of information accurately Comfortable working across multiple systems and platforms simultaneously Excellent communication skills (phone and written) Ability to prioritize tasks and respond to time-sensitive requests throughout the day Proficiency in Microsoft Excel, Teams, and general office tools Experience with healthcare systems such as Cerner is a plusKey Skills:
Data entry & record management Patient communication & follow-up Multitasking in fast-paced environments Organization & time management Confidentiality & compliance awarenessJob Type:
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