Delivery Driver Assistant

About DutchCrafters Headquartered in Sarasota, FL, DutchCrafters is the leading retailer of Amish furniture, offering handcrafted, custom pieces online and in showrooms in Sarasota and Alpharetta, GA. Since 2003, we have partnered with skilled Amish woodworkers across Ohio, Pennsylvania, and Indiana to bring heirloom-quality furniture to our customers. Our collaborative team lives our core values Community, Authenticity, Giving, Excellence, and Sustainability creating a culture of innovation, recognition, and growth. Why Work Here? DutchCrafters is an award-winning company and our culture fosters opportunities for growth with 11 of our current 12 managers having been promoted from within the company. We take our jobs seriously while also creating a fun and casual environment. Job Description The Delivery Driver Assistant is responsible for assisting our Delivery Drivers with delivering solid wood Amish furniture to our customers. The right candidate will have a chauffeur's license and DOT medical certificate or willing to obtain both prior to starting work. Delivery Driver Assistants are expected to act as a backup driver if a Delivery Driver is unable to complete the route or for other unforeseen reasons. Assistants also work in the warehouse as needed when not on trips. Primary Responsibilities Assist with delivery and set up of furniture in our customers' homes while providing an exceptional customer experience. Calling customers to give estimated times of arrival. Being attentive while on the road to help ensure safe travel. Assist with loading and unloading our truck at woodshops and the warehouse, utilizing time saving and organization skills while also taking care not to damage the furniture. Assist with pre-trip and post-trip inspections. Ensure delivery delivery paperwork and online communication forms are filled out properly. Pull, package, and ship products for our Amazon platformto provide timely and accurate shipments. Follow all safety standards and requirements within the warehouse according to company policy and OSHA and notify the supervisor ofallsafety concerns, incidents, and/or accidents. Check all products for quality issuesto reduce customer service claims. Qualifications Must have or be able to obtain a chauffer's license and DOT certification for secondary driving support as needed. 1-2 years of local delivery experience preferred. Experience interacting with customers preferred. Be organized, detail-oriented, dependable, and eager to learn. High school diploma or equivalent is required. Physical Environment This position requires multiple night travel while making deliveries in other states. While performing the duties of this job, the employee is required to sit in the passenger side of a box truck for most of the workday. The employee is regularly required to stand and walk on a concrete floor; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; operate a pallet jack and hand truck, and regularly lift and/or move up to 100 lbs. Special vision requirements are near vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust and focus. Warehouse is humidity controlled. CompensationBenefits Full-time position with compensation of $45,000 - $50,000/year. Driver Assistants receive $12/stop and $0.38/mile while on the road and $20/hour while working in the warehouse including loading and unloading their truck. Per diem rates for food and lodging while traveling are also provided. DutchCrafters' benefits package includes health, dental, vision, and life insurance that begin on the first of the month after your first day of employment. We also offer a company 401(k) plan with an employer match, 15 PTO days after 90 days of employment, and a generous employee discount. Work Authorization All candidates must be authorized to work in the United States. DutchCrafters is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or any other non-merit-based characteristic. We value diversity as an important corporate resource and seek to build a company that learns to leverage the strengths found in a diverse workforce. We promote an inclusive workplace that celebrates individuality and respects all employees. DutchCrafters is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all phases of the employment life cycle. To request reasonable accommodation, please contact Delinda Smith, Human Resources Coordinator, at delinda@dutchcrafters.com.