Dental Front Desk

Company Overview Germanoski Family Dentistry is a family-oriented dental practice dedicated to providing comprehensive dental care in a welcoming environment. Our team is committed to delivering high-quality services and fostering lasting patient relationships. Job Overview We are seeking a professional and detail-oriented Dental Front Desk Coordinator to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills, strong administrative expertise, and a thorough understanding of dental office operations. This role involves managing patient interactions, scheduling appointments, verifying insurance, and supporting overall office efficiency to ensure a positive patient experience. Duties Greet patients warmly and professionally, ensuring a welcoming atmosphere at the front desk. Schedule and confirm patient appointments using dental practice management software such as Eaglesoft or Dentrix. Verify insurance coverage, process claims, and handle billing and collections with accuracy and efficiency. Maintain accurate medical records and ensure compliance with HIPAA regulations for patient confidentiality. Manage multi-line phone systems, direct calls appropriately, and provide exceptional patient service through effective phone etiquette. Assist with insurance verification, coding procedures using

CPT, ICD-9/10

codes, and review documentation for accuracy. Support administrative tasks including filing, data entry, and maintaining organized office files to promote smooth clinic operations. Requirements Prior experience in a dental or medical front desk setting is highly preferred, with familiarity in dental terminology and clinic procedures. Proficiency with electronic health record (EHR) systems such as Eaglesoft, Dentrix, or similar platforms like Meditech or eClinicalWorks. Knowledge of medical billing, coding (ICD-10, CPT), insurance verification, and medical collection processes. Strong computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing). Excellent organizational skills with attention to detail in documentation review and medical records management. Bilingual abilities are a plus to effectively serve diverse patient populations. Demonstrated ability to handle high-volume phone systems while maintaining professionalism and patience. Knowledge of HIPAA regulations to ensure confidentiality and security of patient information. Join our team at Germanoski Family Dentistry where your administrative expertise will contribute to delivering exceptional dental care in a warm, family-focused environment!

Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance

Experience:

Dental office front desk: 1 year (Required)

Work Location:

In person