Dental Front Office Coordinator

We are looking for a receptionist and patient coordinator to work at our fast-paced busy dental office. As part of our front office team, you are the first point of contact for the practice. Our front office team works closely with our clinical team to greet and welcome patients on the phone/in person, helps prep patients for appointments and procedures in the office and coordinates patient check-in and out activities. We are a small 4-operatory general dentistry private office that is technology, education and customer service focused to help minimize the things that make visiting the dentist a pain. We are looking for someone who has a pleasant personality, works well with other people, someone who can be flexible, punctual, hardworking, and who is willing to learn! Multitasking and stress management skills are essential for this position. Your duties and responsibilities will be to ensure that our patients are welcomed positively and to execute administrative tasks to the highest quality standards.

Responsibilities:

• Greet and welcome patients as soon as they arrive at the office
• Answer, screen and forward incoming phone calls, e-mails and texts
• Triage and schedule providers appropriately while gathering necessary information from patients prior to visit and setting up patients for a successful visit by setting appropriate expectations of what happens at each office visit
• Perform appointment confirmations, scheduling, rescheduling
• Verify insurance coverage, eligibility and co-pays
• Collecting and posting payments to ledger
• Sending pre-determinations and e-claims to insurances with appropriate attachments
• Perform other clerical receptionist duties such as digital filing, scanning, updating patient demographics, maintain clean and inviting atmosphere of front office and patient reception check-in/out areas We are willing to train, but dental experience and knowledge of terminology preferred.

Basic knowledge of all clinical procedures done in the office needed and enthusiasm needed to give our patients a concierge type of experience with each of our interactions. Compensation based on experience. Monday through Thursday schedule with 2 1/2 day Fridays per month. Knowledge of Dentrix and Weave a plus!

Job Type:

Full-time Pay:

$20.00

• $30.

00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Professional development assistance Retirement plan Tuition reimbursement

Experience:

Dental office: 1 year (Preferred)

HIPAA:

1 year (Preferred)

Work Location:

In person