Senior Media Tech Specialist

As part of the overall Technology Client Services group, the Senior (Sr.) Media Technology Specialist is a well-rounded, departmental leader, project manager and industry subject matter expert. The Sr. Specialist performs in multiple areas including, leading efforts to plan, install, refresh and support both traditional and hyflex technology, digital signage, and computing on campus. The Sr. Specialist is an organized and professional project manager with the ability to efficiently document project and program statuses, ensure ROI on university investments, manage beneficial vendor and other partner relationships. The Sr. Specialist will have advanced project management capabilities, vast industry knowledge of digital and analog signal flow, control programs and configurations, hyflex and traditional audio system DSP and all related applications. The Sr. Specialist will perform integration tasks at an advanced level to ensure success of all media & A/V programs and functions. Job Description The Sr. Specialist will Provide leadership and technical expertise in support of the University Technology Enhanced Space Management Program for both Classroom & Hyflex Learning, and Administration & Event spaces on campus. The Sr.

Specialist will:

Lead the execution of media and A/V projects to implement new, and refresh existing tech-enabled spaces on campus, including conducting physical and software installations for related tasks and projects, ensuring timely communications, developing full project documentation, conducting ongoing program reporting, metrics and predictive analytics, and leading training and instructional programs for constituents on user operation of installed technology. Oversee installation and integration partners, vendors, trades, and contracted support. 45% Research, design and recommend current and emerging technology solutions in both hyflex and traditional technology enabled spaces on campus, to include media & A/V related computing, presentation, video services, sound systems and audio reinforcement. Conduct advanced programming and configuration of all devices to ensure successful integration for all projects. Consult and collaborate with university constituents on related projects for campus media, A/V and event technology improvements. Represent the Client Services Media & A/V group in collaborative efforts with University sustainability and technology lifecycle programs, digital signage initiatives, expanding hospitality-related facilities, and work with additional committees as assigned. 25% Oversee and execute the resolution of media & A/V related incident and service escalations, to include expert level technical support, equipment / system maintenance, repair and functionality testing, and quality assurance. Monitor and process incident and service requests that occur within all Media & A/V programs, acting as an escalation point for related service requests coming from the ITS Client Services Center. Develop and improve the phone/email/ticket escalation process within this program. Train, coach, mentor, and oversee the day-to-day tasks and projects of junior staff, student-staff, temporary, contracted or freelance resources on all related job functions. 25% Other departmental duties as required. 5% The salary range for the position is $81k-$90.5k.

Job Requirements:

BS/BA; master's degree preferred 5-8 years of related work experience Driver's license required.

AVIXA CTS

preferred, Extron ECP preferred, Extron EDSP preferred Hands-on installation capabilities, proven project management experience, knowledge of building/construction codes is preferred. Strong communication skills required as the position will frequently communicate complex information and interact with management, train and monitor others' performance. Ability to handle conflicts and delicate situations. Ability to work independently within the functional area, setting goals and priorities, making recommendations for policies, practices and programs. Pay Range Disclosure The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements. Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").

COME WORK WITH US

Brandeis University is a great employer for all the same reasons it is an outstanding university. Its commitment to inclusion, dedication to lifelong learning and commitment to excellence are just a few of the reasons our workplace culture shines bright. We take pride not only in maintaining this culture, but expanding it — by recruiting and retaining outstanding employees who share our values and enrich Brandeis University overall. Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, military or veteran status or any other category protected by law (also known as membership in a "protected class"). Applicants who require accommodation in the job application process are welcome to contact Human Resources at 781-736-4474 or via email, humanresources@brandeis.edu. The health and safety of the Brandeis community is important. While not required, we strongly recommend that employees are fully vaccinated. For additional information feel free to review the Human Resources Office website. Certain positions at Brandeis University may require a background check. To review this policy, visit our website at http://www.brandeis.edu/human-resources/onboarding/index.html