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Job Description
Who are we? Have you ever dreamt of walking in the front door of your home after a long workday and having the lights automatically turn on, your motorized shades close, your music queued up to play your favorite playlist, and the heated floors in your bathroom warming up, all ready for you to decompress for the evening? What feels like a far-fetched dream is now becoming reality in the audio/video and home integration world. We started out over 36 years ago, and have been transforming homes through custom technology integration ever since. We thrive on creating simple, yet sophisticated living environments for our clients. From simple universal remote control programming, to custom home theaters, smart home automation, network services, audio and video systems, home security, and beyond, we take a truly customized approach to optimizing our clients' living environments. Are you a team player with a passion for technology, and a knack for exceeding client expectations? If your answer is yes, consider joining our growing team! Who are we looking to add to our team? A full-time Installer/Technician with a black belt in smart home tech integration! Where are we located? Scarborough, ME Who would you report to? Luke, VP of Technology, and Dana, our Director of Operations. What would a typical day look like? At a very broad scope, you'll spend your time working in high-end homes and commercial businesses to Install (and sometimes service) the latest in Audio/Video, Home Theaters, and other automation technology as an Installer at Tucker & Tucker. Your day-to-day work will look very different (only one small part of what makes this role so exciting)! In the beginning of the week, running low voltage wire at a new construction home. By the end of the week, you might have worked on several projects installing state of the art electronics. At a more granular level, your days will consist of the following: Installing (and sometimes troubleshooting) of audio/visual, basic networking, and automation equipment in residential and commercial locations Installing and programming lighting, electronic shades, home control systems, A/V Receivers, TV's and Remote Controls Programming lighting and control systems Training clients on how to utilize their systems Selling and upgrading client equipment as appropriate Whether you're doing installation or service, you'll provide detailed documentation of your work so that anyone on the team can pick up where you left off. If we're lucky, your daily work will be planned and structured. However, priorities can shift at a moment's notice. You must be comfortable with shifting focus and willing to be an active participant in juggling multiple demands. It's likely time to invest in a good pair of running shoes, if you have not already. Pivoting efficiently is the name of the game. When the client is ready to use their technology for the first time, you'll train them and answer all their questions. Providing exceptional client service is something that we pride ourselves on, so you will be expected to treat all of our clients with the greatest of care and respect at all times. While our line of work is dynamic and ever-changing, our standards for client service will never waver. What should you bring to the table? Experience in low-voltage, especially AV & custom installation. Knowledge of residential systems integration including audio/video, lighting, shades, climate control, and networks. Understanding of construction techniques, system design and principles behind wiring Ability to lift up to 75 lbs. Reliable transportation and clean driving record Experience with technology in general - computers, networking, etc. If you don't know the difference between coax and HDMI cables, we likely aren't going to be a good fit. A high level of emotional intelligence A professional appearance at all times Excellent communication skills - both verbal and written. Resourceful and willing to patiently work through challenging situations Dedicated to details and follow-through Ambition to strive for 100% client satisfaction at all times What do we bring to the table?
Base salary:
$23-28/hour commensurate with experience. Health Benefits Short Term Disability Dental Insurance Paid Time Off Life Insurance 401(k) Bonuses Profit Sharing An amazing team you'll soon call family
Job Type:
Full-time Pay:
$23.00 - $32.00 per hour
Benefits:
401(k) 401(k) 4% Match Dental insurance Health insurance Life insurance Paid time off Tools provided